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Quality Policy

 
Top Management at Forces of Humanity (Growship) is committed to providing high-quality talent and leadership development solutions, along with training and consulting programs that meet the needs of beneficiaries and relevant statutory and regulatory requirements. This commitment contributes to the development of organizational and leadership competencies, strengthens the trust of clients and partners, and supports Growship's vision of becoming the most trusted and leading organization in talent development, in alignment with the objectives of Saudi Arabia's Vision 2030 — achieved through the implementation of an effective Quality Management System (QMS) in accordance with the requirements of the international standard ISO 9001:2015

 

 

Top Management undertakes to

 

  • Achieve customer satisfaction by understanding their needs and delivering talent and leadership development solutions with measurable and effective impact.
  • Provide the resources, competencies, and infrastructure necessary to operate and continually improve the Quality Management System.
  • Apply risk-based thinking in the planning of all processes.
  • Enhance awareness, training, and development of Forces of Humanity (Growship) personnel, and encourage their active participation in achieving quality objectives.
  • Continually improve the effectiveness of the Quality Management System and enhance organizational performance efficiency by leveraging global best practices.
  • Comply with applicable statutory, legal, and contractual requirements related to the company's activities in the Kingdom of Saudi Arabia.
  • Establish strategic partnerships with leading global institutions in training and development to ensure services align with international best practices.
  • Rely on measurement, analysis, and performance indicators to support decision-making and drive continual improvement of organizational performance.
This policy provides an overarching framework for establishing and reviewing quality objectives and is periodically reviewed to ensure its continued suitability with Forces of Humanity (Growship) strategic direction and its contribution to strengthening the trust of clients and partners. Top Management is further committed to communicating this policy, raising awareness of it, and making it available to all Forces of Humanity personnel and relevant interested parties through approved official channels.